Security

Do I need to verify my Deriv account?
How long does verification take?
Why were my documents declined?
I lost my phone. How can I disable two-factor authentication (2FA)?
How can I identify Deriv customer support impersonators on instant messaging apps (such as WhatsApp)?
How can I stay safe from impersonators on instant messaging apps (such as WhatsApp)?
How can I identify emails from impersonators of Deriv customer support?

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Please read our Terms and conditions, Risk disclosure, and Secure and responsible trading to fully understand the risks involved before using our services. The information on this website does not constitute investment advice.